PRIVACY POLICY

Effective Date: January 19, 2023
Last Revised: January 19, 2023

Introduction

Chester’s International, LLC and its subsidiaries and affiliates (“Chester’s,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites, interact with us online or offline, or contact us by phone.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we handle it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the effective date. Your continued use of our website after any changes constitutes acceptance of those changes.

Who This Policy Applies To

This Privacy Policy applies to all individuals whose personal information we collect or process.

If you are a California resident, please review the California Privacy Notice (CCPA) section below for additional rights and disclosures.

Information We Collect

Information You Provide

We may collect personal information that you provide directly to us, including your name, mailing address, email address, phone number, and other personally identifiable information submitted through forms or communications.

Information Collected Automatically

When you browse our website, we may automatically collect information such as your IP address, browser type, operating system, usage data, and session activity.

How We Use Your Information

We use your information to provide and operate our website and services, improve website functionality and user experience, respond to inquiries and requests, deliver products and services you request, manage customer and franchise relationships, process transactions and billing, send service communications via email, phone, or text, notify you of changes to our services or policies, enforce our Terms of Use and contractual obligations, prevent fraud and enhance security, fulfill any purpose disclosed at the time you provide information, and for any other purpose with your consent.

Disclosure of Your Information

We may disclose your personal information to our subsidiaries and affiliates, service providers and contractors supporting our operations, business partners and vendors, payment processors and financial institutions, IT, hosting, and analytics providers, and government or regulatory authorities when required by law.

We may also disclose information in connection with mergers, acquisitions, restructuring, or asset sales, legal compliance and law enforcement requests, and the protection of our legal rights, property, and safety.

We may share aggregated or de-identified data that does not identify any individual.

Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting personal information.

Google Analytics

We use Google Analytics to understand how visitors use our website and improve user experience. To opt out of Google Analytics tracking, visit:

https://tools.google.com/dlpage/gaoptout

Children Under 13

Our websites are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

If you believe we may have collected information from a child under 13, please contact us.

Do Not Track

We do not respond to browser “Do Not Track” signals. Third parties may collect information about your online activities across different websites over time.

Contact Information

If you have questions about this Privacy Policy, please contact us.

Phone: 1-800-646-9403
Email: info@chesterschicken.com

California Privacy Notice (CCPA)

This section applies only to California residents.

Notice at Collection

We collect the following categories of personal information.

General Personal Information

We may collect identifiers such as name, address, email address, and IP address; financial information; commercial information; internet activity; and professional and employment information.   Purposes for collection include customer and franchise relationship management, transaction processing, fraud and security prevention, website operations and analytics, legal compliance, and business operations and mergers.   We do not collect biometric data, precise geolocation, health information, education records, or sensitive demographic data.

Sensitive Personal Information

We may collect account login credentials and financial account and payment information.   This information is used only for transaction processing, security and fraud prevention, and franchise administration.   We do not collect genetic or biometric data, health data, sexual orientation data, or private communications.

Data Retention

We retain personal information only as long as necessary for business, legal, and regulatory purposes. When no longer required, we delete or de-identify the data.

Your CCPA Rights

You have the right to know what personal information we collect, access your personal information, request correction of inaccurate information, request deletion of your personal information, opt out of personal data sales (we do not sell data), and receive equal service and pricing regardless of exercising privacy rights.

How to Submit a Request

You may submit a verified consumer request by calling 1-800-646-9403 or using our web form. We will verify your identity and respond within 45 days.

Authorized Agents

You may designate an authorized agent to submit a request on your behalf with proper authorization documentation.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

Other State Privacy Rights

Residents of Colorado, Connecticut, Virginia, and Utah may request access, deletion, correction, and portability of personal data, and opt out of targeted advertising.   Requests may be submitted by calling 1-800-646-9403 or using our web form.

Changes to This Privacy Notice

We may update this notice periodically. Continued use of our website constitutes acceptance of changes.

 

Contact for Privacy Inquiries

Chester’s International, LLC
Attn: VP of Marketing
1531 Third Avenue North, Suite 110
Birmingham, Alabama 35203

Phone: 1-800-646-9403
Email: info@chesterschicken.com

Website: https://www.chesterschicken.com/contact-us